At GiftedToAll India Ltd. (“the Company,” “we,” “our,” or “us”), your privacy and data security are our highest priorities. We are fully committed to maintaining the confidentiality, integrity, and lawful use of all personal, transactional, and business information collected through our website www.GiftedToAll.com (“the e-Portal”).

The following outlines the different types of data we collect and the purposes for which they are used.

3A. Data Provided by Users

3A.1 During the registration or account creation process, users may be asked to provide standard personal information such as their name, email address, phone number, and other essential details. This information is used solely to create user accounts, verify identity, and facilitate service delivery. The Company does not sell, rent, or trade such personal data with any third party for commercial purposes.

3A.2 Additional data may be collected from users who interact with our integrated services, such as social media logins, loyalty or reward programs, or third-party promotional activities. These data points help us enhance personalization, communication, and service efficiency.

3A.3 Users may voluntarily provide images, documents, or files for specific services, such as product customization, verification, or contests. Such data is securely stored in encrypted environments hosted on Company-approved servers and cloud infrastructure.

3B. Data Obtained During User Interaction

3B.1 Our e-Portal may use AI-powered chatbots and interactive chat tools to enhance user support and experience. These systems may record basic conversational data and interaction history to improve future responses and user satisfaction.

3B.2 Users may create User-Generated Content (UGC)—including comments, reviews, testimonials, suggestions, or contest submissions. Such information, when voluntarily shared, becomes part of our website content and may be visible to other users in accordance with our moderation policies.

3B.3 We employ analytics and tracking software to collect behavioral and technical information such as device type, IP address, browsing duration, preferences, and navigation patterns. These data help us optimize performance, enhance user experience, and tailor promotional offers.

3C. Data from Digital Voucher Partners

3C.1 During the Sales Partnership or Digital Voucher Partner registration process, we may collect legally required business and identification information such as company registration details, contact numbers, tax identification numbers, and addresses.

3C.2 All data shared by Sales Partners – including business operations and contacts – are treated as confidential and proprietary information and are not disclosed without explicit consent, except as required by law.

3D. Transaction Data

3D.1 During checkout, shoppers provide information such as billing and shipping addresses, contact details, and order identification numbers. We retain limited transactional records to ensure smooth processing, returns, and customer support. Such data is not shared or sold to external entities.

3D.2 All financial transactions are processed through SSL-encrypted channels and PCI-DSS-compliant payment gateways. We employ industry-standard encryption to safeguard transaction integrity and protect users against unauthorized access or fraud.

3E. Financial Data

3E.1 For online purchases, customers may be required to input sensitive financial information, including credit/debit card details, bank account numbers, or UPI credentials.

3E.2 To protect financial privacy, we do not store or retain any sensitive financial information on our servers. Users are redirected to secure, trusted payment gateways managed by licensed financial institutions. These third parties independently ensure the safety of financial data in compliance with the Reserve Bank of India (RBI) and Information Technology Act, 2000 regulations.

3F. Personal Data / Information

We collect personal data to deliver accurate, lawful, and personalized services. This may include:

• Full name, address, and contact details;
• Age, gender, and nationality; and
• Communication preferences and interests.

Such information is collected under lawful consent, used solely for legitimate business purposes, and stored in compliance with data retention obligations under Indian law.

3G. Cookies

Our website uses cookies – small text files placed on your device – to improve functionality and user experience. Cookies allow us to collect technical information such as browser type, session time, pages visited, and user preferences.

• You may choose to accept or decline cookies as per your browser settings.
• As required by government regulations, users are prompted for consent before cookie activation.
• Disabling cookies may affect certain functionalities of the website.